Osceola/USA (Teknor Apex) – Mary Fournier, the senior Teknor Apex Company representative in charge of customer service for cable manufacturer Northwire, Inc., has received Northwire’s Whale Award for outstanding service.
Northwire purchasing manager Rod Larson cited Fournier for her reliability in ensuring that the Teknor Apex vinyl and thermoplastic elastomer (TPE) compounds required by Northwire are in stock and ready to ship when the customer needs it, and for her skill in working with freight carriers to arrange for on-time delivery. “Consistently short lead times and on-time delivery greatly help us to serve our customers in the marketplace,” Larson said in his presentation to Fournier. “You have played a key role in enabling us to do so.”  
In addition, Larson noted, Fournier now supports Northwire’s international operations by providing the same fast and reliable service for shipments to the company’s facility in Suzhou, China, where Teknor Apex also manufactures vinyl compounds.
The name of the Northwire award refers to the Whale graphic that for several years was a symbol for the company and is still used in honoring excellence. The symbol commemorates an incident in the 1990s that received worldwide attention, as Northwire power cable played a role in special de-icing equipment set up to free three whales trapped in the Arctic ice.

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